Abilene, TX 79606
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Author: Lewis Bergman

Business Phone System Provider Focused on Helping You Drive Customer Experience

Alphabet Soup: HIPAA, PHI, BAA

If you work in healthcare, you’re already familiar with the first two acronyms, and you know that patient information must be protected, without exception. If you’re a stakeholder or decision maker at any sort of healthcare practice, I have a question for you — Do your vendors have a Business Associates Agreement (BAA)? They should.…
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VoIP and Internet Outages: When the Plan goes to Hell

It’s baked into the name: Voice-over-internet-protocol. Your voice speeding over the internet, reaching its destination in milliseconds. Marvelous. But what if your internet goes down? This is a huge concern for those thinking of switching from traditional landline phone service to voice-over-internet. I’ll cover the ways in which Advanced VoIP Solutions can protect you from…
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VoIP and Business Reputation: They’re Unified

Reputation is the lifeblood of your business, regardless of its size. Your reputation in the community (and your industry) is what attracts quality customers, lands you meetings with other business leaders, and causes your employees to have pride in their work. If you’ve done it right, even a non-customer will know your vision and values…
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