We seek to view our own technology offerings through the prism of your business, your people, and most importantly, how they work. This allows us to create custom communications solutions for every client, tailored to their particular workflow and user needs.
After identifying areas of potential improvement, we will present you with various options that will get you closer to your goals. We will educate you on the pros and cons of each option, and help your organization make the best decisions for your people and your business.
We formulate and implement an acceleration plan, working alongside you and your team to customize the process. We ensure long-term success by helping your staff adopt processes put in place, as well as provide your organization access to coaches and training materials.
We Don’t Sell Phone Systems.
We don’t just provide advanced phone systems; we create high quality experiences for your prospects & clients. Advanced VoIP Solutions is a “Client First” VoIP service provider focused on helping organizations create better experiences with their clients. With our phone systems, methodology and user training – we can help your company get clients and keep clients.Schedule Accelerator Session
WHY CHOOSE US
Advanced VoIP’s 6 Core Features
We Focus on Optimizing These Key Features For Your Organization
OUR UNIQUE PROCESS
How we work
We’re not like most VoIP providers. We have a unique approach to solving complex communication problems with intelligent, next-generation solutions. Here’s how we do it:
We meet with you on a 15 minute call to understand the needs of not only the business, but also its people, in order to understand if our products & services might be a fit.
We meet with you and your team in-person at your office, to provide you with examples of our work and to gain a deeper understand of your day-to-day operations.
We prepare a strategic plan, and roll-out that plan by implementing our phone systems, software systems and making sure everyone in the organization is on the same page.
TRAINING & COACHING
We set up coaching and training with your personal Customer Success Manager, who will help you get the most out of our communications system and reach your goals.
Advanced VoIP Solutions Is On The Case
Advanced VoIP Solutions was contacted to help assist, and we recommended a hosted VoIP solution that used auto-attendants and voicemail-to-email transcription services. These services would allow the healthcare provider to facilitate one-on-one communication between a client and their counselor.
Our Unique Solution
Our unique solution required working with a third party to completely rebuild the cabling infrastructure for the client, as well a full day of on-site training to accommodate the new technology. Once that was done, we implemented our recommendation.
Going Beyond The Basics
Once we implemented the auto-attendants and voicemail transcription services, we also worked with remote administrative staff to make sure they understood how to use and manage the new solution. We evaluated the daily needs of the practice’s administrative staff and healthcare providers, and we configured a one-touch-dial to an outpatient facility in the area.
Satisfyingly Smooth Results
Soon after implementation, the practice noticed a marked increase in efficiency and workflow due to the new services. Being able to track peak call times allowed them to allocate resources more efficiently. The streamlined client-counselor communication line led to a significantly smoother and more satisfying experience for the practice’s clients.
Our Services in Numbers
We keep track of metrics that are important to us, because they have everything to do with businesses we serve – like you.
Select a Plan That Works
Review the benefits of each plan and select the one that fits your needs
- Minimal Setup fees
- Fixed cost, no charge per minute
- All features included
- Full device coverage
- No maintenance or ownership headaches
- Manage and view call activity
- Training & support for your IT staff
- Unify all locations under one umbrella
- Data tracking
- Solutions for government
Don’t take our word for it – here’s what our clients say:
Advanced VoIP Solutions are absolutely fabulous! The phone system we have can do it all from voicemail to fax and even call forwarding. We have our own menus and our own advertising message while you wait on hold. We love it! The customer service is beyond amazing. The system is simple to use but if I don’t want to mess with it, I just make a single call and get a PERSON to make the change for me. I would highly recommend AVS.
Very happy with the GREAT service we’ve gotten since we first switched over to Advanced VoIP Solutions. They worked with us regularly to make sure we were comfortable with the new system, even calling us several times to check that everything was going well. The system is great, the customer service is even better. Wish we would have switched over long ago. Thank you for everything you guys have done for Big Country Collision.
Big Country Collision
We were having trouble with our previous VOIP provider and being in a rural area made it even harder. However Advanced VoIP Solutions & their team of employees had us a new personalized system up and going just days after contacting Hayden. Any questions we have just a quick call or email! If you are looking for a company that gives you that hometown respect & offers you the up to date technology call Advanced VoIP Solutions!
3D Crane Services
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