Abilene, TX 79606
(325) 672-2422

Privacy Policy

Business Phone System Provider Focused on Helping You Drive Customer Experience


This privacy policy discloses the privacy practices for Advanced VoIP Solutions and advancedvoipsolutions.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following: What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing


We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.

Contact forms


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Collecting and Using Your Personal Data


Among the types of Personal Data that Advanced VoIP Solutions collects, by itself or through third parties, there are: Usage Data; Contacts permission; Camera permission; Precise location permission (non-continuous); Microphone permission; Phone permission; Storage permission; geographic position; Data communicated while using the service; app information; device logs; device information. Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using the Advanced VoIP Solutions app. Unless specified otherwise, all Data requested by the Advanced VoIP Solutions app is mandatory and failure to provide this Data may make it impossible for Advanced VoIP Solutions to provide its services. Users who are uncertain about which Personal Data is mandatory are welcome to contact us at any time. Depending on the User’s specific device, Advanced VoIP Solutions may request certain permissions that allow it to access the User’s device Data as described below.
Camera permission
Used for accessing the camera or capturing images and video from the device.
Contacts permission
Used for accessing contacts and profiles on the User’s device, including the changing of entries.
Microphone permission
Used for accessing and recording microphone audio from the User’s device.
Phone permission
Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.
Precise location permission (non-continuous)
Used for accessing the User’s precise device location to allow users to share their location with other users. The geographic location of the User is determined in a manner that isn’t continuous. This means that it is impossible for Advanced VoIP Solutions to derive the exact position of the User on a continuous basis.
Storage permission
Used for accessing shared external storage, including the reading and adding of any items.


The Data concerning the User is collected to allow Advanced VoIP Solutions to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Device permissions for Personal Data access, Hosting and backend infrastructure, Infrastructure monitoring, Location-based interactions, Contacting the User, Registration and authentication and Managing contacts and sending messages.


Any personal information that we collect (as identified in the “Personal Data We Collect” section) may be shared  with business partners, contractors, vendors, and authorized third-party agents either with Your consent or for business or legal purposes and in accordance with applicable law to: – Conduct analytics in order to improve the user experience of our Apps and Services; – Provide support and technical services; – Operate, deliver, improve and customise our Apps, and Services.


We process Personal Data and store it for as long as required to fulfil for which the information was originally collected. Therefore Personal Data that was collected for purposes related to the performance of a contract between Advanced VoIP Solutions and the User shall be retained until such contract has been fully performed. We may retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data will be deleted or anonymized.


Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 325-672-2422 or via email at support@advancedvoipsolutions.com.