Non-Profit Teams Need Smart Communication Solutions
Non-profit organizations have specific requirements for the cloud-based phone systems that they rely on to communicate. Without a high-quality and affordable solution, communication with donors and stakeholders might be difficult and cumbersome.
Advanced VoIP Solutions can help improve customer experience and increase efficiency across your team with a cloud-based phone system that will allow your staff to work from virtually anywhere.
Whether you are a small organization or a multi-location, your data management system (DMS) is critical to your operations. With our smart VoIP solutions, we can integrate your communication systems with your database management tools.
Our Features Work For Non Profit Organizations
At Advanced VoIP Solutions, many of the non-profit organizations that rely on us for excellent solutions use our fleet of intelligent communication systems. The AVS cloud-based phone systems are an easy way to integrate your voice systems and cloud communications for the most efficient and cost-effective system possible.
AUTO ATTENDANT
An auto attendant can help the right customer talk to the right executive or professional at the right time. Never leave your donors or stakeholders on hold again.
SMS TEXT
A more efficient way to invite donors to fundraising events, ask for donations and gather important information from vendors. You can also use the SMS feature on your VoIP phone to get answers to your questions or accept donations at fundraisers.
INTELLIGENT VOICEMAIL
Stay connected to customers from anywhere, and quickly determine what action needs to be taken based on the transcription. Staff members can easily delegate tasks, determine the level of priority, and stay focused on current tasks.
CALL HISTORY REPORTS
With call reporting features, you can further track volunteer time spent soliciting for donations. Executives can finally understand utilization and resources dedicated to acquiring funding for special programs.
CALL RECORDING
Provide your benefactors with the outcome they are looking for and never miss a detail. Stay organized and provide training to employees and volunteers and monitor the conversation.
REMOTE CAPABILITY
Your remote workers can stay integrated into the office workflow and operations with softphones that are provided to allow employees to work without disruption. Your team can make calls as usual with the same extension.
Cutting Edge Features Help Non-Profit Organizations Thrive
When you opt for a VoIP system, you will be getting much more than a new way to talk over the phone.
Since it is online, VoIP unifies communications and offers non-profit organizations many features such as auto-attendants, message unification, and time of day routing. Smaller organizations can appear larger by sending direct inward dialing numbers to tenants. All the advanced features of VoIP allow non-profits to increase their networking, which leads to more much-needed donations.
With VoIP, you will never be stuck with obsolete equipment because upgrades are automatically added to the system without the need for additional IT staff.